Data Driven Strategic Advisor

2 weeks ago

Bengaluru Bangalore Pune, India beBeeBusiness Full time US$ 60,000 - US$ 1,20,000
Job Title: Business Analyst

In this role, you will be responsible for providing analytical support to various business units. Your key responsibilities will include assessing the quality of new hires, maintaining data and MIS systems, and supporting intra- and inter-function collaboration.

About the Role:
  • Support the Front Line Recruitment Teams to assess the quality of new hires using the CAT Tool.
  • Maintain Data and MIS as per the training BPMS and other requirements.
  • Support intra & inter function collaboration.
  • Proactively implement best practices and add value across locations.
  • Attend the TTT for client requirements.
  • Interface with customers as per requirement.
  • Consistent alignment with operations by auditing calls and E-mails, understanding needs, conducting refresher training in Hindi and English - as per requirement.
  • Conduct Need analysis and share feedback with the stakeholders.
  • Provide Feedback to the New Hires on Soft Skills and basic grammar.
  • Participate in calibration of Trainers, QAs and Voice Coaches within the team and with the TTBU training team.
  • Analyze and report findings for Process Training batches.
  • Meet the training requirements of the BU basis TNA.
Key Skills and Qualifications:
  • Must have CAT Score of 5.0 or higher.
  • Excellent communication skills (English & Hindi).
  • Data Handling , data interpretation and Data Management.
  • Good people management and Interpersonal Skills.
  • Good knowledge of computers and MS Office (Excel, Power point).
  • Good facilitation and presentation skills.
  • Analytical / Quantitative skills.
  • Planning and Decision making.
  • Ability to prioritize.
  • Ability to meet deadlines.
  • Multi-tasking.
  • Strong organizational skills and Presentation skills.
  • Ability to work under pressure.
  • Ability to drive initiatives to closure.
  • Ability to deal with all levels of employees with different accents and dialects.
Benefits:

This role offers a unique opportunity to work in a dynamic environment and contribute to the growth and success of the organization. You will have the chance to develop your skills and expertise, and work with a talented team of professionals.

How to Apply:

If you are a motivated and results-driven individual who is looking for a challenging and rewarding role, please submit your application.

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