Business Strategy Director

1 day ago


Surat, Gujarat, India Croma Full time
Company Overview
Croma, a Tata Group company, is India's leading electronics retail brand. Our vision is to revolutionize the way India interacts with technology.
We offer cross-functional growth opportunities and the chance to be part of the trusted Tata legacy spanning over 150 years.
As one of Brand Finance India's top 100 most valuable brands, we are crafting experiences, driving innovation, and redefining the future of electronics retail.

Job Description
The Zonal Business Manager will lead our regional operations, driving sales growth, and improving customer satisfaction across all stores in the zone.
The role involves developing and implementing strategies to maximize revenue and profitability, monitoring store performance, analysing sales data, and taking corrective actions to address gaps.
In addition, the candidate will oversee inventory management, maintain store compliance with company policies, procedures, and standards, and foster a positive and collaborative work environment.

Required Skills and Qualifications
To succeed in this role, you will need excellent verbal and written communication skills, strong leadership and team management abilities, excellent analytical and problem-solving skills, and proven ability to drive sales and improve operational efficiency.
A Bachelor's degree in Business, Retail Management or a related field, along with minimum 10-12 years of experience in retail operations, is essential for this position.

Benefits
Croma offers a competitive salary package, opportunities for growth and development, and a collaborative work environment.
As a valued member of our team, you will have access to cutting-edge technologies, training programs, and mentorship from experienced professionals.
Our goal is to provide a supportive and inclusive workplace culture that enables employees to thrive and reach their full potential.

Others
This role requires a customer-centric mindset, with a focus on delivering superior service and exceeding customer expectations.
You will be responsible for driving initiatives to enhance customer satisfaction and loyalty, as well as providing insights and feedback to senior management.
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