Call Center Ambassador

22 hours ago

Assam, India beBeeCommunication Full time ₹ 1,06,170 - ₹ 1,37,580
Job Title: Call Center Executive Outbound

Job Summary: We are seeking a highly motivated and results-driven Call Center Executive to join our team.

  • Make outbound calls to customers to interact with them, build relationships, and resolve issues in a professional and courteous manner.
  • Maintain a high level of customer satisfaction by providing excellent service, addressing concerns, and escalating complex issues when necessary.
  • Meet or exceed performance metrics, including call volume, first-call resolution, and customer satisfaction scores.

Required Skills and Qualifications:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.

Benefits:

  • A competitive salary structure with opportunities for growth and advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • The opportunity to work with a dynamic and growing company that values employee development and satisfaction.

Locations:

  • Assam - Biswanath, Darrang, Diphu, Golaghat, Guwahati, Jorhat, Lakhimpur, Morigaon, Tinsukia

Language Required: Able to read & write English & Asomiya (Assamese)

Additional Requirements: Good computer knowledge and ability to read and write English & Asomiya (Assamese)

About the Role: This is an exciting opportunity to join our team as a Call Center Executive. You will be responsible for making outbound calls to customers, building relationships, and resolving issues in a professional and courteous manner. If you have excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering exceptional customer service, we encourage you to apply.

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