Lead Auditor Position

1 week ago

Jamnagar, Gujarat, India beBeeAudit Full time ₹ 25,00,000 - ₹ 35,00,000
Job Opportunity

We are currently seeking a seasoned professional to assume the role of Assistant Manager. This position will be responsible for driving Advisor productivity within our organization through rigorous Best-in-Class Call Audits, audit documentation, and feedback.

The ideal candidate will possess a deep understanding of consultative sales processes in high-ticket sales environments as well as Inside Sales Outreach operations.

  • A Quality Audit expert with hands-on experience in all aspects of contemporary Conversion-centric (Sales Process) Call Audits.
  • Monitoring and evaluating inbound and outbound sales calls for adherence to quality standards and compliance.
  • Providing detailed feedback and recommendations to Outreach Advisors for continuous improvement.
  • Documenting call assessments, identifying trends, and reporting on key performance indicators (KPIs).
  • Collaborating with the training team to develop coaching programs based on audit findings.
  • Assisting in creating and updating quality guidelines and performance criteria.

Familiarity with EdTech industry standards is highly valued.

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