Current jobs related to B2B E-commerce Service Agent - Mumbai, Maharashtra - Mantras2Success

  • E-Commerce Cloud Professional

    22 hours ago

    Mumbai, Maharashtra, India e-Hireo Global Solutions Full time

    About the RoleWe are seeking an experienced E-Commerce Cloud Professional to join our team at e-Hireo Global Solutions. The successful candidate will be responsible for managing I.T requirements of Salesforce and Tableau CRM Analytics, understanding business processes, issues, and challenges, and ensuring timely delivery of software solutions by working...

  • E Commerce, Sr. E-commerce Manager

    4 weeks ago

    Mumbai, Maharashtra, India Della Group Full time

    Della Luxury Products is looking for an experienced E-Commerce Manager to drive the growth of our online business The ideal candidate will have a strong background in e-commerce operations digital marketing and website management with expertise in WordPress and PHP development to enhance and optimize our online platform Key Responsibilities 1 E-Commerce...

  • E-commerce Growth Manager

    20 hours ago

    Mumbai, Maharashtra, India Zlade Full time

    The Sales and Client Solutions Expert will be responsible for building and maintaining strong relationships with existing and potential clients, understanding their business needs, and providing tailored e-commerce solutions. This role requires excellent communication and problem-solving skills to ensure client satisfaction.Key Responsibilities:Client...

  • Junior E-commerce Executive

    3 weeks ago

    Mumbai, Maharashtra, India Hetfy Software Solutions LLP Full time

    Company Overview: Founded in 2016, previously known as E Solution Service is an Indian company. Hefty Software Solutions LLP is dedicated to providing the most up-to-date industry practices knowledge, as well as insight into emerging but practical and dependable solutions. Our team is well-versed in all aspects of the E-commerce market. We provide platform...

  • Sales - Online: E-commerce, Quick Commerce

    7 days ago

    Mumbai, Maharashtra, India Back Bay Consumer Products Full time

    We're seeking an experienced and talented quick-commerce executive with experience in the beverage sector to join our dynamic team at Backbay.You will play a pivotal role in optimising our online business operations and delivering exceptional customer service. As an e-commerce executive, you'll maintain all our sales touchpoints — website, online...

  • E-commerce Operations Specialist

    2 days ago

    Mumbai, Maharashtra, India Brand Foundry Full time

    About Us:Brand Foundry is a global e-commerce service provider, specializing in building e-commerce verticals for brands. We empower businesses to expand their online presence and reach new customers worldwide.Role Overview:We are seeking an experienced E-commerce Backend and Reporting Manager to join our team in Mumbai. As a key member of our operations...

  • Associate Director, E-Commerce

    3 weeks ago

    Mumbai, Maharashtra, India SUN PHARMA Full time

    The Associate Director, E Commerce will participate in the preparation, development and execution of digital strategy to achieve sales goals for own label and branded products through the implementation and optimization of various web-based channels. This role will define KPIs and deliver analytics that drive growth and strategy development to increase...

  • E commerce backend and reporting manager

    1 week ago

    Mumbai, Maharashtra, India Brand Foundry Full time

    Company DescriptionBrand Foundry is global e-commerce service provider , building global e commerce vertical for brands.Role DescriptionThis is a full-time on-site role for an E-commerce Backend and Reporting Manager at Brand Foundry, located in Andheri East Mumbai. The role will involve managing the backend operations of the e-commerce platforms and...

  • E-commerce Business Development Manager

    5 days ago

    Mumbai, Maharashtra, India Personnel Search Services Group Full time

    The Personnel Search Services Group is seeking a talented Online Sales and Marketing Professional to lead their e-commerce initiatives. As an E-commerce Business Development Manager, you will be responsible for developing and implementing strategies to increase online sales, optimizing the user experience of the e-commerce website, managing the e-commerce...

  • E commerce backend and reporting manager

    2 days ago

    Mumbai, Maharashtra, India Brand Foundry Full time

    Job DescriptionCompany DescriptionBrand Foundry is global e-commerce service provider , building global e commerce vertical for brands.Role DescriptionThis is a full-time on-site role for an E-commerce Backend and Reporting Manager at Brand Foundry, located in Andheri East Mumbai. The role will involve managing the backend operations of the e-commerce...

  • E-Commerce Manager Position

    3 days ago

    Mumbai, Maharashtra, India Shweta Jain (Proprietor of HR Notion) Full time

    Job Description:    As a key member of our team, you will be responsible for developing and implementing effective e-commerce strategies to drive business growth. Your role will involve managing the online sales platform, analyzing sales data, and identifying opportunities for improvement.Responsibilities:Brand Strategy and Positioning: Develop and...

  • Technical E-commerce Specialist

    7 hours ago

    Mumbai, Maharashtra, India Facet Flair Full time

    Job Overview:We are seeking a skilled technical e-commerce specialist to enhance our team's capabilities at Facet Flair. The ideal candidate will possess extensive experience in developing and optimizing Shopify and Shopify Plus stores, alongside a strong command of front-end technologies and the Liquid template language.This role requires a problem solver...

  • Senior Reporting Analyst

    2 days ago

    Mumbai, Maharashtra, India Brand Foundry Full time

    About Brand Foundry:We are a global e-commerce service provider dedicated to building successful e-commerce verticals for brands. Our mission is to empower businesses to thrive in the digital landscape, delivering exceptional customer experiences and driving revenue growth.Job Description:This full-time on-site role for an E-commerce Backend and Reporting...

  • Assistant Manager- Customer service

    4 weeks ago

    Mumbai, Maharashtra, India Mantras2Success Full time

    Experience: 2+ yearsSalary: Up to 8 LPAIndustry: B2B e-commerceBenefits5 Days WorkingMedical InsuranceJob Description:We are seeking a dynamic and customer-oriented individual to join our team as a customer service agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and...

  • E-Commerce Security Specialist

    7 days ago

    Mumbai, Maharashtra, India Acme Services Full time

    Job TitleE-Commerce Security SpecialistCompany OverviewAcme Services is a renowned provider of cutting-edge solutions for the e-commerce industry. Our company values innovation, excellence, and customer satisfaction.Job DescriptionThe E-Commerce Security Specialist will be responsible for developing and implementing effective fraud prevention strategies and...

  • Adobe Commerce Practice Head

    4 weeks ago

    Mumbai, Maharashtra, India DEPT Full time

    Position Title : Adobe Commerce Practice Head - India About DEPT :We are a pioneering technology and marketing services company that creates end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Our team of 4,000+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a...

  • Adobe Commerce Practice Head

    3 weeks ago

    Mumbai, Maharashtra, India DEPT Full time

    Position Title : Adobe Commerce Practice Head - India About DEPT :We are a pioneering technology and marketing services company that creates end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Our team of 4,000+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a...

  • Sales Associate

    3 days ago

    Mumbai, Maharashtra, India Amazon Full time

    About UsAt Amazon Seller Services India, we are committed to helping retailers grow their business through Amazon's offerings. Our team is passionate about e-commerce and dedicated to delivering exceptional results for our customers. We believe in empowering our employees to take ownership of their work, collaborate with each other, and strive for excellence...

  • E-commerce Business Development Specialist

    3 days ago

    Mumbai, Maharashtra, India Hector Full time

    E-commerce Business Development OpportunityHector is looking for a talented E-commerce Business Development Specialist to join our team. As a key member of our business development team, you will be responsible for establishing credible relationships with ad agencies and advertiser decision-makers, holding sales calls, and delivering superior customer...

  • E-commerce Production Executive

    4 weeks ago

    Mumbai, Maharashtra, India The Pant Project Full time

    Job DescriptionRole Overview:We are looking for a skilled and driven E-commerce Production Executive to join our fast-paced teamat The Pant Project. In this role, you will be instrumental in enhancing our online business operationsand delivering top-tier customer service. You will manage and optimise all sales touchpoints,ensuring a seamless customer...

B2B E-commerce Service Agent

1 week ago

Mumbai, Maharashtra, India Mantras2Success Full time

We are seeking a highly motivated and results-driven B2B E-commerce Service Agent to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring seamless experiences for our clients.

About the Role:
  • Managing incoming queries and issues via phone, email, or chat
  • Providing accurate and timely information to customers
  • Escalating complex issues to senior team members or managers
  • Maintaining and improving customer satisfaction ratings

The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong ability to work under pressure in a fast-paced environment. With a background in customer-facing roles, you will be able to effectively manage multiple priorities and deliver high-quality results.

About Us:

We are a leading B2B e-commerce platform leveraging our extensive distribution network and supply chain management expertise to bring innovative solutions to India's MSMEs, individual home builders, and turn-key construction contractors. Our mission is to empower businesses with an integrated, omni-channel experience that meets their unique needs.