Training and Development Specialist
2 days ago
Job Title: Training and Development Specialist
Role Overview:This position is responsible for creating, implementing, and supervising training programs to ensure exceptional service quality and operational efficiency across multiple properties.
Key Responsibilities:- Develop and deliver comprehensive training programs for onboarding, brand standards, guest service, compliance, and operations.
- Create customized training content that aligns with the needs and culture of each property while maintaining brand consistency.
- Implement blended learning strategies including in-person, on-the-job, virtual, and e-learning formats.
- Ensure consistent training quality across all properties.
- Conduct training needs assessments and monitor performance data to identify areas for improvement.
- Design targeted learning solutions based on business objectives and performance outcomes.
- Deliver leadership development programs for supervisors, managers, and high-potential team members.
- Coach hotel leadership teams on training techniques and performance management.
- Bachelor's degree in Human Resources, Hospitality Management, or a related field.
- Minimum 3-5 years of experience in a training role within the hospitality industry with multi-property exposure.
- Strong presentation, facilitation, and communication skills.
- Ability to design engaging and impactful training content.
- High level of organizational and project management skills.
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Ghaziabad, Uttar Pradesh, India beBeeDevelopment Full time ₹ 10,00,000 - ₹ 15,00,000Job SummaryThe primary objective of this role is to develop and implement comprehensive training programs that drive business growth and employee development.
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