Senior IT Infrastructure Specialist
2 weeks ago
Job Title: Senior IT Infrastructure Specialist
Position Overview:
Milliman is seeking a highly skilled and experienced Senior IT Infrastructure Specialist to join our dynamic IT Infrastructure team. The ideal candidate will have a deep understanding of server management, networking, vulnerability management, and compliance, along with a proactive approach to troubleshooting and continuous improvement.
Key Responsibilities:
IT Infrastructure Support:
- Collaborate with the IT Infra team to deploy and implement new technologies and solutions, ensuring seamless integration and optimal performance for all Milliman users.
- Assist the IT Infrastructure Manager in executing critical IT projects, contributing to timely and efficient completion.
- Provide technical expertise and troubleshooting support for IT infrastructure-related issues to minimize downtime and disruptions.
- Regularly maintain and update IT systems to ensure security, stability, and compliance with company standards.
- Actively participate in continuous improvement initiatives to enhance IT infrastructure services and operational efficiency.
Server and Network Management:
- Install, configure, and maintain Windows-based server environments, including server hardware, operating systems, and related software.
- Monitor server performance, perform system upgrades, and apply patches to maintain optimal functionality.
- Manage Active Directory, DNS, DHCP, and other critical infrastructure services.
- Oversee network devices (routers, switches, Wireless APs) to ensure stable and secure connectivity across the organization.
Vulnerability Management:
- Identify, assess, and prioritize vulnerabilities across infrastructure, applications, and systems using tools such as Qualys.
- Conduct regular vulnerability scans, penetration testing, and remediation plans according to Milliman policies.
- Work closely with cross-functional teams to implement remediation efforts and ensure continuous monitoring of critical systems.
Security Policy and Compliance:
- Evaluate existing security controls and processes to identify gaps and weaknesses in alignment with Milliman Information Security Policy (MISP).
- Help implement, document, and test security solutions that adhere to industry best practices.
IT Project Participation:
- Participate in IT project planning, contributing technical expertise and ensuring that infrastructure components are adequately designed and deployed.
- Support the roll-out of new IT services, tools, and technologies, ensuring minimal disruption and seamless adoption.
- Collaborate with vendors, consultants, and internal teams to deliver successful project outcomes.
Required Skills:
- Technical Expertise: Proven experience in installing, configuring, and troubleshooting Windows-based environments Server and client operating systems.
- System Administration: Hands-on experience with Windows environments, Microsoft systems administration, and Active Directory.
- Cloud Technologies: Strong experience with cloud platforms (Azure, AWS, etc.) and managing hybrid cloud environments.
- Vulnerability Management: Experience with vulnerability scanning tools (e.g., Qualys, Nessus) and a solid understanding of risk assessment and remediation.
- Network Security: In-depth knowledge of network security practices, including firewall management, VPNs, and anti-malware systems.
- Networking Knowledge: Solid understanding of networking concepts (OSI model, TCP/IP, routing, switching).
- Analytical Skills: Strong analytical and problem-solving skills to troubleshoot complex technical issues.
- Communication Skills: Excellent verbal and written communication skills, with the ability to prepare technical documentation and present solutions to non-technical stakeholders.
- Team Engagement: Ability to work collaboratively within a team and engage effectively with cross-functional teams.
Good to have Skills:
- Regulatory Knowledge: Good understanding of various data regulation like GDPR, HIPAA, ISO 27001 and NIST framework
- Policy Development: Ability to develop, document, and maintain IT security policies and procedures.
- Experience in PowerShell Scripting : Strong knowledge of PowerShell for automating administrative tasks, managing system configurations, and enhancing efficiency in Windows-based environments.
- Experience with Microsoft SCCM : Hands-on experience in managing and deploying software, and patches using Microsoft System Center Configuration Manager (SCCM), ensuring smooth and automated IT operations across the organization.
Preferred Experience:
- 8+ years of experience in IT infrastructure, network, and security management.
- Relevant certifications (e.g., MCSE, CCNA, CISSP) are a plus.
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