Senior Airport Customer Liaison Officer

1 day ago

Kolkata, West Bengal, India beBeeAirport Full time ₹ 5,00,000 - ₹ 10,00,000

Airport Guest Relationship Executive Job Description

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  • As an Airport Guest Relationship Executive, you will be responsible for providing exceptional customer service to airline passengers. This role involves handling passenger queries, resolving issues in a timely and professional manner.
  • You will work closely with the airport operations team to ensure seamless travel experiences for our guests. Your strong communication skills and ability to think on your feet will make you an asset to our team.
  • We are looking for individuals with a passion for delivering excellent customer service, who can work well under pressure and as part of a team. If you have a strong educational background and relevant work experience, we encourage you to apply.

Key Responsibilities:

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  • Customer Service: Handle passenger queries, resolve issues, and provide information on flight schedules, baggage claims, and other airport-related services.
  • Communication: Develop strong relationships with passengers, airport staff, and airline representatives to ensure smooth operations.
  • Problem-Solving: Think critically and resolve complex issues in a timely and professional manner.
  • Teamwork: Collaborate with the airport operations team to ensure efficient travel experiences for our guests.

Requirements:

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  • Education: Higher Secondary, Secondary School, Diploma, Professional Degree, or Bachelor's Degree in any field.
  • Experience: 0-1 years of customer service experience in a similar industry.
  • Skills: Excellent communication skills, problem-solving abilities, and a strong work ethic.
  • Industry: Hotel / Restaurant / Hospitality.

Benefits:

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  • Full-time employment: Work 40 hours a week, Monday-Friday.
  • Competitive salary: A fair and competitive salary based on experience.
  • Opportunities for growth: Develop your skills and advance in your career with us.

Contact Information:

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  • Job Country: India.
  • Job Type: Full Time.
  • Work Location: Kolkata, India.

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