Crisis Resolution Specialist

22 hours ago


Vadodara, Gujarat, India beBeeMentalHealth Full time ₹ 9,00,000 - ₹ 12,00,000

Empowering Support and Well-being

At our organization, we are dedicated to revolutionizing the way individuals experience support, safety, and well-being. We provide inclusive, accessible, and personalized resources to empower individuals to overcome challenges.

Key Responsibilities:
  • Assist application users with abuse, mental health, and trauma-related cases on our voice and non-voice platforms.
  • Conduct comprehensive user assessments, evaluating symptoms, identifying risk factors, and formulating customized plans.
  • Provide crisis intervention, including assessing for safety, facilitating de-escalation, and coordinating referrals for further care if necessary.
  • Educate clients and their families about rights violation, mental health conditions, treatment options, coping strategies, and community resources.
  • Collaborate with our multidisciplinary team to ensure comprehensive and coordinated care for clients.
  • Maintain accurate and up-to-date records of client assessments, progress notes, and interventions in compliance with confidentiality and privacy regulations.
  • Promote awareness about abuse, trauma, and mental health to reduce stigma and advocate for holistic wellness.
  • Engage with clients professionally while actively listening to their concerns.

Requirements:

  • Master's degree in Psychology or Counselling.
  • Preferred candidates with specialization in counselling psychology.
  • Flexible to work in rotational shifts.
  • Typing speed of 30-35 words per minute with 90% accuracy.
  • Demonstrated ability to empathize with individuals who have experienced abuse or injustice.
  • Deep understanding of mental health and well-being, and a commitment to promoting mental health awareness and support.
  • Collaborative team player with structured and conceptual approach to work.
  • Excellent communication skills, both written and verbal.
  • Strong organizational skills and attention to detail.


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