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Global Roadside Assistance Specialist

3 weeks ago

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Job Overview

We are seeking a dedicated and detail-oriented Customer Service Representative to join our support team.

As the primary point of contact for emergency and non-emergency calls, you will be responsible for managing call logs, monitoring routes, transferring messages, and directing technicians & drivers to different regions to provide assistance.

You will be working in a fast-paced environment, handling multiple phone calls simultaneously, and providing exceptional customer service to ensure high levels of satisfaction.