
Claims Resolution Specialist
3 days ago
Job Overview:
We are seeking a meticulous Claims Resolution Specialist to manage claims processing, supplier coordination, and credit/debit note handling.
Key Responsibilities:
- Manage Claims/Tickets: Process and resolve claims utilizing SAP software.
- Request for Credit (RFC) Management: Create, track, and follow up on RFCs in conjunction with suppliers.
- Credit Note Investigation and Booking: Investigate and book credit notes from suppliers.
- RFC Matching and Categorization: Match RFCs to credits and categorize items for refund.
- Manual RFC Creation and Credit Note Booking: Handle manual RFC creation and credit note booking processes.
- Damaged Product Processes and Fix-it Tickets: Manage damaged product processes and related fix-it tickets.
- Refund Coordination: Coordinate refunds to stores and franchises with suppliers.
- Debit Note Handling and Refund Workflows: Understand debit note handling and refund workflows.
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