Lead Claims Resolution Specialist

4 days ago


Pune, Maharashtra, India beBeeAdministrative Full time ₹ 1,04,000 - ₹ 1,30,878
Claims Administrator Position Overview

We are seeking a highly skilled Claims Administrator to join our team. The successful candidate will possess strong analytical and communication skills, with the ability to work efficiently in a fast-paced environment.

  • The primary responsibility of this role is to process and manage claims using SAP, ensuring accuracy and timeliness.
  • An additional key function includes creating and following up on Requests for Credit (RFC), which requires effective communication and negotiation skills.
  • The ideal candidate will also have experience in investigating and booking credit notes from suppliers, as well as matching RFCs to credits and categorizing items for refund.
  • This position involves handling manual RFC creation and credit note booking, dealing with damaged product processes and related fix-it tickets, and processing refunds to stores and franchises in coordination with suppliers.
  • Additionally, the successful candidate will need to understand debit note handling and refund workflows.


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