
Scheduling Coordinator
1 week ago
Job Title: Appointment Specialist (US Voice Process)
- We are seeking a dynamic and motivated individual to fill the role of Appointment Specialist with expertise in US voice market operations.
Key Responsibilities:
- The ideal candidate will conduct outbound calls to schedule appointments for dental clients in the United States.
- Ensure all scheduled appointments align with client preferences and availability.
- Effectively handle inquiries and provide necessary information about services.
- Maintain accurate records of calls and appointments in CRM systems.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
Requirements:
- Excellent spoken English communication skills with a professional tone.
- Minimum 2+ years' experience in US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is advantageous.
- A reliable laptop/desktop and high-speed internet connection for uninterrupted work.
- Ability to work night and early morning shifts (India time).
- Self-motivated and comfortable working in remote environments.
- Strong organizational and time-management skills.
Compensation:
A split pay structure linked to performance and appointment booking success.
We offer a flexible work-from-home arrangement, allowing candidates to maintain a healthy work-life balance while meeting their career goals. Our company values innovation and teamwork, providing a supportive environment that fosters growth and development.
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