Documentation Specialist for B2B Food-Tech Solutions

8 hours ago


Bengaluru, Karnataka, India SmartQ Full time
About the Role

SmartQ, a leading B2B Food-Tech company, is seeking an experienced Technical Documentation Specialist to join our team. As a key member of our organization, you will play a crucial role in maintaining the knowledge base of our company, supporting effective communication, and ensuring that accurate information is accessible.

Job Responsibilities

We are looking for a skilled professional who can:

  • Maintain comprehensive documentation within an organization, including user guides, product manuals, troubleshooting manuals, installation guides, quick start guides, presentations, videos, product tutorials, and more.
  • Craft compelling narratives about SmartQ's product suite across various formats, such as documents, presentations, and videos.
  • Collaborate with product managers, software engineers, and subject matter experts to ensure accurate technical details.
  • Review and edit documentation meticulously to ensure clarity and accuracy.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Communication, Computer Science, Engineering, or a related field.
  • 2-4 years of experience in technical writing with experience in B2B SaaS companies.
  • Strong written and verbal communication skills in English.
  • Strong interpersonal skills, enabling effective collaboration with cross-functional teams.
  • Rapid adaptability to grasp and communicate technologies effectively.
  • Strong attention to detail and organizational skills.
Benefits

As a Technical Documentation Specialist at SmartQ, you will enjoy:

  • An estimated salary of $80,000 - $110,000 per year.
  • A dynamic work environment that fosters innovation and collaboration.
  • Ongoing training programs, mentorship opportunities, and career growth.
  • Competitive compensation and benefits package, including health insurance, retirement plans, and other perks.
About Us

SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. We believe in the power of teamwork, diversity, and inclusion. If you share our vision and are passionate about creating, managing, and maintaining comprehensive documentation, we encourage you to apply.



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