Technical Solutions Expert

1 day ago


Chennai, Tamil Nadu, India beBeeTechnoFunctional Full time ₹ 80,00,000 - ₹ 2,00,00,000

Job Overview

We are seeking a seasoned technologist with deep expertise in Oracle Customer Experience (CX) solutions, specifically in Oracle B2C Service Cloud.

  • The ideal candidate will have 8+ years of experience in Oracle CX with strong hands-on expertise, including 4-6 years of experience in Oracle Cloud solution implementations.

This is a challenging role that demands hands-on experience, strategic thinking, and the ability to deliver end-to-end solutions in a dynamic enterprise environment.

About the Role

The selected individual will lead Oracle CX implementations, focusing on Oracle B2C Service Cloud, Oracle Field Service, Oracle B2B Service Cloud, and Oracle Sales Cloud. Key responsibilities include:

  • Designing and developing screens, components, and workflows tailored to client needs.
  • Creating high-quality documentation and presentations for stakeholders.
  • Collaborating with cross-functional teams to ensure seamless project execution.
  • Providing expert-level support and guidance to clients, ensuring satisfaction and solution effectiveness.

Key Qualifications

The successful candidate must possess exceptional problem-solving, customer handling, and communication skills. Strong technical expertise in Oracle CX, particularly in Oracle B2C Service Cloud, is essential.



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