Cloud CRM Implementation Consultant

1 day ago

Chennai, Tamil Nadu, India Acolyte Group Full time

Job Title: Cloud CRM Implementation Consultant

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About Acolyte Group:

Acolyte Group is a UK-based company that specializes in providing innovative solutions to businesses. Our team of experts works closely with clients to understand their needs and deliver tailored services that meet their objectives.

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Company Overview:

Lucey Fund is a venture capital firm that invests in exceptional people with ideas that have the potential to change the way we do business. They provide more than just funding, offering support and resources to help entrepreneurs build successful companies.

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Job Description:

We are seeking an experienced Cloud CRM Implementation Consultant to join our team. As a key member of our implementation team, you will be responsible for designing, developing, deploying, maintaining, and enhancing Salesforce CRM solutions. This role involves gathering requirements, data integration, configuring Salesforce features, UI & application enhancement, integrating third-party applications, efficient reporting, and ensuring successful adoption among end-users.

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Key Responsibilities:

  • ">
  • Collaborate with stakeholders to define project goals, timelines, and deliverables.">
  • Develop and manage detailed implementation roadmaps and documentation.">
  • Work closely with teams to gather, document, and analyze business requirements.">
  • Translate business needs into functional and technical requirements for Salesforce.">
  • Configure Salesforce objects, workflows, process builders, validation rules, and permissions.">
  • Develop custom solutions using Apex, Visualforce, and Lightning Components.">
  • Develop and manage integrations with both upstream and downstream systems to ensure seamless data flow.">
  • Implement data transformations to process incoming data effectively.">
  • Oversee data migration, cleansing, and deduplication processes.">
  • Integrate Salesforce with third-party tools using APIs and middleware.">
  • Develop robust data validation mechanisms to automate quality checks and ensure the accuracy of processed data.">
  • Monitor and maintain data quality through regular audits, cleansing, and de-duplication.">
  • Ensure data integration between Salesforce and external systems is accurate and synchronized.">
  • Report Configuration: Design and create custom reports using Salesforce Report Builder, ensuring data accuracy and alignment with business KPIs.">
  • Dashboard Creation: Build dynamic, interactive dashboards with visual components like charts, tables, and gauges tailored to user needs.">
  • Data Security & Sharing: Manage report and dashboard access through role-based security and sharing settings, ensuring secure data visibility.">
  • Automation: Set up scheduled reports and automated notifications to keep stakeholders informed.">
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Technical Skills:

  • ">
  • Proficiency in various Salesforce CRM modules to meet specific business needs.">
  • Sales Cloud: Focuses on managing sales processes, leads, and opportunities.">
  • Service Cloud: Designed for customer support and service teams to enhance customer satisfaction.">
  • Marketing Cloud: Helps businesses execute personalized marketing campaigns across multiple channels.">
  • Hands-on experience with Salesforce Lightning, Apex, Visualforce, and Flow.">
  • Hands-on experience with UI development and enhancement within Salesforce.">
  • Familiarity with version control tools and DevOps best practices.">
  • Strong understanding of data integration techniques and data transformation processes.">
  • Proficiency in designing and deploying custom algorithms for Salesforce automation.">
  • Expertise in creating reports, dashboards, and validation rules for robust data management.">
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Salary: £60,000 - £80,000 per annum, depending on experience.

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Location: Chennai, India (UK hours)

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Benefits:

  • ">
  • Market-standard salary.">
  • Opportunities for professional growth and development.">
  • Collaborative and dynamic work environment.">
  • Flexible working hours.">
  • Access to cutting-edge technology and tools.">
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Requirements:

  • ">
  • Bachelor's degree in Computer Science, Information Technology, or a related program.">
  • Professional Certification: Salesforce Certified Professional.">
  • Minimum 3+ years of experience in Salesforce implementation, configuration, and administration with a proven track record in end-to-end Salesforce deployments.">
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How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application with a cover letter and resume.

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