Service Innovation Leader

19 hours ago

Agra, Uttar Pradesh, India beBeeInnovative Full time ₹ 2,00,00,000 - ₹ 3,00,00,000

As a Service Design Lead, you will be responsible for crafting impactful experiences through the convergence of design and innovation. Our ideal candidate is a creative problem solver with expertise in user research and analysis.

About the Role

The successful Service Design Lead will work closely with cross-functional teams to create and test new service propositions. This involves uncovering market landscapes and user needs, developing research methodologies, and facilitating workshops with stakeholders and users.

Key Responsibilities:

  • Conduct research and analysis to identify user needs and develop innovative solutions.
  • Collaborate with business, technology, and product teams to create optimized ecosystems that balance user, business, and technology priorities.
  • Challenge assumptions and validate concepts through user testing and feedback.
Requirements

To excel in this role, you should possess:

  • 6+ years of experience as a Service Designer.
  • Demonstrated ability to think critically and hold complexity.
  • Experience working in the financial sector and emerging technology.
  • Excellent communication, presentation, and facilitation skills.
Preferred Skills

The following skills are desirable:

  • Knowledge of lean startup methodologies and UX/UI design capabilities.
  • Experience with blockchain and its applications.

We're passionate about using design to drive business impact and improve lives.

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