Senior Operations Manager
2 weeks ago
We are seeking an experienced and dynamic Senior Operations Manager to lead our sales team in the United States. The ideal candidate will have a proven track record in managing sales teams, delivering sales targets on time, and implementing effective operational frameworks for success.
Key Responsibilities:- Lead and manage a sales team of 25 members or more to achieve and exceed sales targets through chats, emails, and calls.
- Develop and implement sales strategies and frameworks to optimize team performance and ensure the timely delivery of sales goals.
- Monitor and analyze sales metrics to identify areas of improvement and drive continuous improvement initiatives.
- Ensure effective communication and collaboration within the team and with other departments to streamline processes.
- Provide coaching, mentoring, and training to the sales team to enhance their skills and performance.
- Implement and maintain quality standards using Six Sigma methodologies to improve efficiency and effectiveness.
- Prepare and present regular sales reports and forecasts to senior management.
- Handle escalations and provide solutions to complex sales and operational issues.
- A bachelor's degree in operations management, business administration, or a related field.
- Six Sigma or Lean certification is highly desirable.
- Proven experience in leading a sales team of at least 25 members.
- Strong knowledge of sales frameworks and strategies.
- Excellent communication, interpersonal, and leadership skills.
- Strong analytical and problem-solving abilities.
- Ability to work under pressure and meet tight deadlines.
The estimated salary for this role is $120,000 - $180,000 per year, depending on qualifications and experience. This figure is based on industry standards and averages for similar positions in the United States.
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Senior Operations Manager
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