Academic Guidance Specialist

We are seeking an exceptional Counselling Manager to join our team. As a key member of our academic support department, you will play a pivotal role in shaping student journeys from the initial counselling roadmap to university acceptances.

You will lead a team of counselors, collaborate with mentors and editors, and personally support ambitious students in building distinctive, high-impact profiles. Your expertise will be instrumental in enhancing team capabilities, elevating strategic planning, and delivering outstanding student outcomes.

This is an exciting opportunity for a dynamic, empathetic, and intellectually driven professional looking to make a real impact in the global education space.

• Oversee and support students through the entire undergraduate admissions process, from onboarding to final university decisions.
• Guide students in developing strong academic and extracurricular profiles, including research, internships, competitions, and community impact projects.
• Strategize personalized student journeys by advising on subject selection, standardized testing, university shortlisting, and long-term academic planning.
• Review and provide detailed feedback on all application components, including personal statements, SOPs, LORs, essays, resumes, and forms.
• Step in for complex student cases to offer direct mentorship, resolve issues, and ensure high-quality outcomes.
• Manage and mentor a team of counselors, ensuring consistency, timely communication, and adherence to admissions timelines.
• Coordinate with internal teams—mentors, editors, and test prep specialists—to align strategy and execution for each student.
• Organize internal trainings, case reviews, and brainstorming sessions to strengthen team capabilities.
• Provide expert guidance on U.S., U.K., and Canadian admissions platforms such as Common App, UCAS, and OUAC.
• Advise families on academic equivalencies, scholarship opportunities, interview preparation, and offer comparisons.
• Maintain clear communication with students and parents, provide regular progress updates, and ensure client satisfaction.
• Track and document student milestones to ensure timely completion of deliverables and a smooth admissions process.
• Share insights and feedback with leadership to support operational improvements and elevate the overall student experience.

• Bachelor's and Master's degree in any discipline (preferably from or with experience studying in the U.S., U.K., or Canada).
• 2–4 years of experience in academic counseling, university admissions, or education advisory roles.
• Strong verbal and written communication skills, especially in academic and admissions writing.
• Proven organizational and multitasking abilities, with the confidence to manage multiple high-stakes student timelines.
• Empathetic, detail-oriented, and proactive—able to build trust with students and families and ensure nothing falls through the cracks.
• Collaborative mindset; comfortable working cross-functionally with mentors, editors, and academic leads.
• Familiarity with undergraduate/postgraduate platforms such as Common App, UCAS, and OUAC is strongly preferred.
• A passion for education, student growth, and lifelong learning.

• Impactful Work: Play a transformative role in the lives of ambitious, global-minded students, guiding them toward the world's best universities.
• Vision-Driven Culture: Join a team that values mentorship, excellence, and personal connection over transactional guidance.
• Dynamic Environment: Work in a close-knit, supportive team where collaboration, curiosity, and initiative are celebrated.
• International Outlook: Be part of a multicultural, globally connected organization with a strong network of experts, mentors, and educators.
• Growth & Development: Competitive compensation, meaningful responsibilities, and a clear path for professional growth in the education sector.
• Work Hard, Think Deep, Laugh Often: We brainstorm hard, counsel smart, and yes—bond over coffee, playlist debates, and great food.

We look forward to hearing from qualified professionals who share our passion for empowering students to achieve their full potential.