Skilled Account Recovery Professional

1 day ago

Kozhikode, Kerala, India beBeeCollection Full time ₹ 15,00,000 - ₹ 20,00,000

Industry Professionals are encouraged to apply for a highly skilled Collections Specialist role. This is an exceptional opportunity for individuals with experience in international BPO voice processes, particularly those who have worked in collections or customer support.

Key Responsibilities:
  • Handle outbound and inbound calls in accordance with client and company policies
  • Follow up with customers on overdue accounts in a professional manner
  • Maintain accurate records of customer interactions and payment commitments
  • Meet defined productivity and quality benchmarks
  • Provide timely updates and escalate issues as necessary
Requirements:
  • Minimum 1 year of experience in an International BPO voice process (preferably in collections or customer service)
  • Strong command of spoken English with a neutral accent
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to handle pressure and meet targets in a fast-paced environment
  • Flexible to work in rotational shifts (including night shifts)

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