Customer Service Representative

1 day ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking a skilled customer service specialist to handle interactions and inquiries over the phone.

The role involves providing expert assistance, resolving issues, and ensuring a high level of customer satisfaction. Key responsibilities include:

  • Handling customer calls and emails in a professional and courteous manner
  • Providing accurate and timely information to customers
  • Troubleshooting problems and escalating complex issues to the appropriate departments
  • Documenting all customer interactions and case details accurately in a CRM or call management system

To be successful in this role, you will need:

  • Strong verbal and interpersonal skills
  • A high degree of patience and a calm demeanor under pressure
  • The ability to meet key performance indicators (KPIs) related to call handling time and first-call resolution

This is an excellent opportunity for individuals who enjoy working with people and can provide top-notch customer service.

We offer a dynamic work environment and opportunities for growth and development.



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