Insurance Operations Team Lead

7 days ago


Mumbai, Maharashtra, India Kotak Life Insurance Full time
Job Overview

The Group UAT Projects Manager is responsible for testing of group projects. This role involves co-ordination with internal and external stakeholders to obtain buy-in for requirements obtained, product knowledge, and management experience in team handling in the Insurance domain.

Responsibilities:
  1. Conduct periodic discussions with stakeholders with requirements
  2. Liaise with IT project manager and get the required development done in system
  3. Preparation of BRD
  4. End to end resolution approach
  5. Process documentation
  6. Exception handling

Requirements:
  • Graduate/Post Graduate (Not Mandatory)
  • 15+ years (Insurance background Preferable)
  • Other skill set:
    • Interpersonal skills
    • Communication skills - verbal and written
    • Listening skills
    • Problem analysis and problem-solving
    • Attention to detail and accuracy
    • Adaptability
    • Stress tolerance


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