Salesforce Operations Manager

2 weeks ago

Vellore, Tamil Nadu, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview

We're seeking an experienced Salesforce Operations Manager to drive our CRM initiatives and lead our day-to-day operations.

As a key member of our team, you'll be responsible for managing and maintaining our Salesforce platform, collaborating with cross-functional teams, and building custom reports and dashboards for actionable insights.

You'll also identify and implement workflow automations and process enhancements within the platform, support end-users, and ensure high data integrity through regular audits and deduplication efforts.

Requirements:

  • 3+ years of hands-on experience working with Salesforce in a retail or consumer-facing organization.
  • Salesforce Administrator certification strongly preferred.
  • Proficiency in managing CRM processes including lead management, campaign tracking, and reporting.
  • Strong analytical and problem-solving skills, with attention to detail.

Key Responsibilities:

  • Manage and maintain Salesforce CRM data related to customers, product inventory, promotions, and campaign performance.
  • Collaborate with cross-functional teams (retail, ecommerce, marketing, customer service) to align CRM initiatives with business goals.
  • Build, customize, and maintain Salesforce reports and dashboards for actionable insights across sales and customer engagement.
  • Identify and implement workflow automations and process enhancements within the platform.

Benefits: Our ideal candidate will have strong technical expertise, excellent communication skills, and a passion for driving business growth.

Others: If you're a motivated professional looking to take your career to the next level, please apply today

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