Advanced Networking Expert

2 days ago

Kanpur, Uttar Pradesh, India beBeeNetwork Full time ₹ 30,00,000 - ₹ 40,00,000

Senior Network Engineers at our organization are sought after for their advanced networking skills and ability to troubleshoot complex network issues in a 24x7 NOC, SOC, and Help Desk environment.

We are looking for experienced professionals with 9+ years of experience in network support who can demonstrate L3-level expertise in routing, switching, and firewall management. The ideal candidate will have extensive knowledge of various network technologies including SDWAN, cloud-managed network devices, and the configuration of firewalls such as Juniper, HP Aruba, Cisco Meraki, Palo Alto, Fortinet, and WatchGuard.

Key Responsibilities
  • Network Troubleshooting & Support:
    • Provide L3 network support for troubleshooting issues related to routing, switching, and firewall configurations across multiple client environments.
    • Remotely access devices at various client locations to perform diagnostics, troubleshooting, and resolution of network-related issues.
    • Collaborate with NOC, SOC, and Help Desk teams to resolve escalated tickets within SLAs while ensuring proper documentation and ticket updates.
    • Monitor network traffic, identify bottlenecks, and proactively resolve network issues.
  • Firewall Management & Configuration:
    • Deploy and manage firewalls (Fortinet, Palo Alto, WatchGuard) to ensure secure network communication and compliance.
    • Create, update, and maintain firewall rules and configurations to accommodate evolving network requirements.
    • Troubleshoot and resolve firewall-related issues, ensuring proper network segmentation and security policies are in place.
  • Infrastructure Monitoring & Documentation:
    • Monitor the health and performance of the network infrastructure, ensuring continuous uptime and reliability.
    • Maintain clear, concise documentation for network configurations, changes, troubleshooting steps, and solutions.
    • Implement regular network audits to ensure the infrastructure remains organized, secure, and well-maintained.
    • Ensure network cleanliness and efficiency by removing obsolete configurations, unused IPs, and outdated network devices.
  • SD-WAN and Cloud Network Management:
    • Configure and manage SD-WAN solutions and associated controllers for cloud-managed network devices.
    • Assist in the setup, deployment, and troubleshooting of SD-WAN networks across multiple client sites.
    • Collaborate with clients on the setup and integration of cloud-managed network devices and SD-WAN controllers (e.g., Meraki, Aruba).
  • Client Communication & Issue Resolution:
    • Interact with clients and stakeholders to ensure timely resolution of network-related issues, ensuring customer satisfaction.
    • Maintain a high standard of communication, ensuring clients are informed about ongoing issues, progress, and resolutions.
  • Training & Mentorship:
    • Provided guidance and mentorship to junior support engineers and NOC team members.
    • Assist in knowledge transfer and training for internal teams, ensuring consistent processes and quality service.

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