Transformative Customer Experience Expert

2 days ago

Bengaluru, Karnataka, India beBeeInnovative Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

Immersive Experience Transformation Specialist

Delta Tech Hub seeks a skilled professional to spearhead the development and integration of innovative solutions that drive customer experience. This role will collaborate with cross-functional teams to design, configure, and deploy scalable features using Salesforce configuration.

Responsibilities:

  • Collaborate with business and IT teams to champion development and integration standards.
  • Design and implement configurations that meet scalability requirements.
  • Develop permissions, roles, and other standard Salesforce metadata as needed.
  • Work closely with Salesforce Process Architect and Advisory Developers to ensure best practices are followed.
  • Support product owners in story development to ensure requirements are detailed.
  • Participate in documentation creation to promote knowledge sharing.
  • Optimize and improve existing Salesforce implementations to maximize benefits.
  • Stay up-to-date on new Salesforce features and aid regression testing as needed.
  • Demonstrate ownership and urgency in driving Delta's success.

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