Customer Service Expert

5 days ago


India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 4,50,000

Job Overview

We are seeking a skilled and customer-focused individual to join our team as a Reservations Executive. This role involves providing exceptional service to guests, ensuring seamless communication, and resolving any issues that may arise.

About the Role

This is a fantastic opportunity to work in a fast-paced environment, interact with people from diverse backgrounds, and contribute to the growth of our organization.

Key Responsibilities:

  • Provide proactive and timely assistance to guests via phone, email, or chat.
  • Ensure accurate responses to guest queries regarding hotel policies, amenities, local attractions, and other relevant information.
  • Handle guest complaints or issues promptly and professionally, escalating to relevant departments if necessary.
  • Collaborate with the reservations team to ensure smooth handover of guest information.

Requirements:

To succeed in this role, you will need excellent communication skills, attention to detail, and the ability to multitask in a dynamic environment.

What We Offer:

We provide a competitive compensation package, opportunities for professional growth, and a supportive team environment.

Contact Information:

Please submit your application to [contact information]. We look forward to hearing from you



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