Chief Customer Success Manager
1 day ago
Job Title: International Team Leader
Role OverviewWe are seeking an experienced and dynamic professional to lead a team of Education Counsellors.
Key Responsibilities:- Lead and manage a team of Education Counsellors.
- Drive the team towards achieving sales targets and monthly quotas.
- Monitor and report team productivity and performance on a daily and weekly basis.
- Build and maintain strong, long-term client relationships.
- Ensure timely and accurate follow-up with leads and existing clients.
- Oversee CRM/database usage to track leads, client interactions, and conversion ratios.
- Conduct weekly reporting of team sales goals and performance to senior management.
- Provide training and mentorship to the team to enhance productivity.
- Identify new sales opportunities and develop client acquisition strategies.
- Address client queries efficiently to ensure satisfaction and loyalty.
- Stay updated on all industry trends and company products/services.
- Proven 5-7 years of experience in leading a counselling/sales team in the education industry.
- Excellent verbal and written communication skills.
- Strong client handling, negotiation, and interpersonal skills.
- Ability to inspire, coach, and lead by example.
- Target-driven mindset with a focus on results.
- Quick learner with the ability to adapt and deliver under pressure.
- Sound knowledge of CRM tools and reporting systems.
- Competitive pay package.
- Real growth opportunities.
- Vibrant work environment.
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