
Conversational AI Specialist
2 days ago
Job Title: Conversational AI Specialist
About the Role:
- Key Responsibilities:
- We're seeking a skilled Conversational AI Specialist to design and develop conversational flows in RetellAI.com, handling complex conversations with ease.
- You'll translate business requirements into structured dialogue flows, incorporating multiple branches, edge cases, and real-life conversation patterns.
- The ideal candidate will integrate RetellAI agents with external platforms via Make.com and/or n8n, ensuring seamless workflow automation.
- You'll debug, test, and refine agent behavior for high performance and reliability.
- A key part of this role is documenting workflows and providing best practices for scalable agent builds.
- Collaboration with our internal team is essential to deliver client-ready solutions.
Requirements:
- At least 2 years of experience in conversational AI, automation, or related fields.
- Proven expertise in conversational flow creation using RetellAI.com.
- Familiarity with Make.com and/or n8n for workflow automation.
- Strong knowledge of webhooks, JSON, HTTP requests, APIs, and integrations.
- Excellent problem-solving and debugging skills are essential.
- Evidence of completed projects showcasing real conversational flows.
- Ability to work independently and manage time effectively in an hourly engagement model.
- Fluent English communication skills are required.
Nice-to-Haves:
- Experience integrating with CRMs, booking platforms, or call management systems.
- Familiarity with other AI platforms (e.g. Dialogflow, Voiceflow) for broader perspective.
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