US Mortgage Loan Servicing Specialist

3 days ago


Hyderabad, Telangana, India FinacPlus Full time
Unlock a Rewarding Career in US Mortgage Loan Servicing

FinacPlus, a pioneering force in virtual business process services, seeks a highly skilled and detail-oriented individual to support our esteemed client in the mortgage finance industry.

About the Role
  • As a key member of our team, you will be responsible for ensuring seamless asset and portfolio management support to our USA-based client.

We provide comprehensive virtual business process services to clients worldwide, and this position is an excellent opportunity to join our dedicated team of professionals.

Key Responsibilities
  • Conduct daily loan maintenance tasks with utmost care and attention to detail.
  • Ensure timely setup of new loans, adhering to strict compliance guidelines.
  • Audit reviews will be performed to ensure accuracy and adherence to regulatory requirements.
  • Coordinate with third-party loan servicing companies to facilitate smooth transactions.
  • Maintain accurate records of customer accounts and ensure data integrity.
  • Process billing statements, payments, and NSF payments with precision.
  • Update loan servicing systems with property releases, interest rate changes, and other relevant updates.
  • Review and process monthly billing statements, ensuring accuracy and timeliness.
  • Process payoff letter requests, maintaining confidentiality at all times.
  • Balance loan servicing systems with accounting systems, ensuring accurate financial reporting.
  • Monitor collateral-related activities, including home owners' liability, flood insurance, and other related matters.
  • Run expired reports, process cancelations, and maintain information in loan servicing systems.
  • Evaluate escrow insurance needs and process as required, informing managers and stakeholders accordingly.
  • Monitor property tax obligations, maintaining accurate records in loan servicing systems.
Loss Mitigation Expertise
  • Demonstrate expertise in foreclosure processing, engaging with counsel as necessary.
  • Process extensions and create extension agreements for loans reaching maturity, adhering to regulatory guidelines.
Qualifications and Experience
  • Minimum 2-4+ years of experience in US mortgage loan servicing, with a proven track record of success.
  • Advanced Excel skills, including pivot tables, vlookups, hlookups, and macros.
  • Excellent business relationship management skills, with the ability to understand and meet the needs of our clients.
  • Demonstrate strong knowledge of underwriting philosophy, techniques, filing regulations, and guidelines.
  • Exceptional oral and written communication skills, including presentations to senior management.
  • Bachelor's degree in Finance, MBA, CFA, or other post-graduate degree; additional certifications a plus.
Essential Skills
  • Strong finance and accounting skills, with expertise in loan interest calculations and financial policy implementation.
  • Comprehensive knowledge of US legal regulatory requirements related to client mortgage business.
  • Customer account reconciliation and reporting skills, with a focus on accuracy and timeliness.
  • Advanced Excel customization skills, with experience in report development and presentation.
Vital Qualities
  • Strong commitment to delivering exceptional service to overseas clients, with utmost care and attention to detail.
  • Excellent communication skills, with the ability to interact effectively with customers and business partners.
  • Good team player with high integrity, maintaining strict confidentiality of client data and information.
  • Self-motivated and proactive, with a keen eye for detail and a willingness to learn new technologies.

Location: Hi-Tech City, Hyderabad

Timings: USA Shift IST 5:30pm to 2:30am (EST 8am to 5pm)

Estimated Salary: ₹25 lakhs - ₹35 lakhs per annum (approximately USD $32,000-$45,000), commensurate with experience



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