Content Review Specialist
4 weeks ago
At Genpact, we're seeking a highly skilled Content Review Specialist to join our team. As a Content Review Specialist, you will play a critical role in maintaining the quality of our content by reviewing and resolving issues in accordance with our guidelines.
Key Responsibilities:
- Review content to ensure it meets our quality standards
- Provide resolution to content-related issues
- Identify trends and patterns in content and raise issues timely
- Collaborate with the team to improve content support
- Maintain a thorough understanding of our content policies and procedures
- Provide excellent customer service to our users
Requirements:
- Any graduate degree (postgraduate degree an added advantage)
- Freshers are eligible
- Fluent in English language
Preferred Qualifications:
- Effective probing skills and analyzing/understanding skills
- Problem-solving skills with a customer-centric approach
- Ability to work on a flexible schedule, including weekend shifts
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Please note that Genpact does not charge fees to process job applications, and applicants are not required to pay to participate in our hiring process in any other way. If you are interested in this opportunity, please share your updated resume with Manshia Fatma at manshia.fatma@genpact.com.
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