
Client Service Associate
4 days ago
Job Responsibilities:
- Billing: Perform billing duties at the office as per E-Invoicing regulations.
- Customer Support: Handle customer queries related to GST, e-waybill, and insurance.
- Sales Support: Provide customer service when the sales team is unavailable.
- Customer Coordination: Manage dispatch schedules, delivery timelines, and updates.
- Sales & Finance: Issue proforma invoices and follow up on payments.
- Warehouse & Dispatch: Send approved invoices for dispatch and coordinate sample dispatch.
- CHA & Customs: Liaise with customs brokers for import/export clearance and share required documents.
- Track and update clearance status.
Job Qualification:
5-10 years of experience including gst invoicing and customer support.
Key Skills:
* Customer service
* Billing
* Sales support
* Inventory management
* Communication skills
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