System Health Analyst

4 days ago

Gandhinagar, Gujarat, India beBeeMonitoring Full time ₹ 18,00,000 - ₹ 20,00,000

System Monitoring Specialist

This role is critical for ensuring the health and reliability of globally deployed web applications. The ideal candidate will have experience with monitoring system health, managing incident communications, and utilizing foundational knowledge of cloud platforms to support infrastructure monitoring.

Key Responsibilities:

  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary point of contact during incidents, delivering frequent updates to customers and stakeholders.
  • Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.

Requirements:

  • 3+ years of experience in monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics.
  • Familiarity with cloud platforms and infrastructure monitoring.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.

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