Workplace Conflict Resolution Expert

5 days ago

Chennai, Tamil Nadu, India AGS Health Full time
Company Overview
AGS Health is a revenue cycle management company that partners with leading health systems, physician groups, and academic medical centers in the U.S. With expert services complemented by AI-enabled technologies and high-touch support, we strive to optimize workflows, maintain compliance, prevent revenue leakage, and achieve a high-performance revenue cycle.

Job Description
We are seeking an experienced Workplace Conflict Resolution Expert to join our team. In this role, you will handle employee grievances with professionalism, ensuring quick and effective resolution. You will also set up mechanisms for employees to voice concerns and follow-up with appropriate measures, document and track grievances to identify trends and implement preventive actions.

Key Responsibilities
- Handle employee grievances with professionalism and ensure quick and effective resolution
- Set up mechanisms for employees to voice concerns and follow-up with appropriate measures
- Document and track grievances to identify trends and implement preventive actions
- Mediate conflicts between employees, teams, or between employees and management to ensure harmonious work relationships
- Provide guidance on conflict resolution strategies and lead interventions to de-escalate conflicts
- Work closely with HR and department heads to mitigate workplace issues

POSH Compliance
We expect our Workplace Conflict Resolution Expert to ensure full compliance with POSH regulations and handle complaints with confidentiality and sensitivity. You will conduct regular POSH training and awareness programs for employees, support and guide the Internal complaints Committee (ICC) in investigating and resolving POSH-related cases.

Stakeholder Management
You will work closely with internal stakeholders, including HR, department heads, and legal teams to ensure alignment on employee relations policies and procedures. Additionally, you will liaise with external stakeholders, such as labor officials, legal representatives, and consultants, as required.

Proactive Employee Engagement & Roadshows
In this role, you will organize and lead proactive roadshows and sessions to communicate the organization's Do's and Don'ts and promote a positive workplace culture. You will educate employees on company policies, ethical standards, and workplace behavior expectations, gather feedback from employees, and work with the leadership team to implement improvements where necessary.

ER Strategy Development & Implementation
You will develop and implement an employee relations strategy that aligns with organizational goals. Conduct regular audits of ER practices and policies to ensure compliance with local laws and industry best practices. Monitor and analyze ER metrics to assess the overall health of the workforce and recommend improvements.

  • Conflict Resolution Manager

    6 days ago

    Chennai, Tamil Nadu, India AGS Health Full time

    Conflict Resolution ExpertAt AGS Health, we believe that effective conflict resolution is key to maintaining a positive workplace culture. As an Employee Relations Manager, you will be responsible for mediating conflicts between employees, teams, or between employees and management to ensure harmonious work relationships. You will provide guidance on...

  • Conflict Resolution Manager

    2 days ago

    Chennai, Tamil Nadu, India AGS Health Full time

    Job Summary:The Conflict Resolution Manager will play a critical role in maintaining a positive and productive work environment by resolving conflicts and addressing employee concerns. This is a challenging and rewarding role that requires strong interpersonal and communication skills, as well as the ability to think critically and make sound judgments.Main...

  • Workplace Culture Specialist

    5 days ago

    Chennai, Tamil Nadu, India AGS Health Full time

    Join Our Team as a Workplace Culture SpecialistWe are seeking an experienced professional to join our team as a Workplace Culture Specialist, playing a key role in shaping our organizational culture and driving positive change.About the PositionWe are looking for a seasoned professional to manage our employee relations function, developing and implementing...

  • Workplace Culture Ambassador

    6 days ago

    Chennai, Tamil Nadu, India AGS Health Full time

    Workplace Culture ChampionAs an Employee Relations Manager at AGS Health, you will play a critical role in shaping our workplace culture. You will work closely with Internal stakeholders, including HR, department heads, and legal teams to ensure alignment on employee relations policies and procedures. Liaise with external stakeholders, such as labor...

  • Workplace Conflict Resolution Specialist

    18 hours ago

    Chennai, Tamil Nadu, India AGS Health Full time

    SalaryWe offer a competitive compensation package, commensurate with experience.

  • Director of Workplace Culture

    3 days ago

    Chennai, Tamil Nadu, India AGS Health Full time

    We are seeking a seasoned professional to join our team as a General Manager at AGS Health. In this role, you will play a critical part in shaping our organization's culture and ensuring a positive work environment for all employees.Job Overview:The successful candidate will have a proven track record in Employee Relations, with 13 years of experience in...

  • Workplace Culture Specialist

    7 days ago

    Chennai, Tamil Nadu, India AGS Health Full time

    Welcome to AGS HealthWe are a dynamic organization dedicated to revolutionizing the revenue cycle management industry. Our team of experts delivers innovative solutions, empowering healthcare organizations to succeed.Job DescriptionThis role is perfect for a motivated individual who wants to make a difference in the lives of others. As an Employee Relations...

  • Defect Detection and Resolution Expert

    3 days ago

    Chennai, Tamil Nadu, India KLA Full time

    Defect Detection and Resolution ExpertWe are seeking an experienced Defect Detection and Resolution Expert to join our team in Chennai, India.As a critical member of our Product Applications team, you will be responsible for identifying and resolving defects and imperfections on product wafers.Using cutting-edge technologies and techniques, you will analyze...

  • Resolution Expert

    7 days ago

    Chennai, Tamil Nadu, India HCL Technologies Limited Full time

    HCL Technologies Limited seeks a Resolution Expert to join our customer support team. In this role, you will be responsible for resolving customer issues and ensuring that customer satisfaction is met or exceeded.The ideal candidate will have strong problem-solving skills, be able to work independently, and possess excellent communication skills.Key...

  • General Manager

    3 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • Employee Relations Manager

    3 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • Employee Relations Manager

    3 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • General Manager

    2 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • Employee Relations Manager

    2 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • Employee Relations Manager

    4 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • General Manager

    3 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • Insurance Claim Resolution Expert

    5 days ago

    Chennai, Tamil Nadu, India Headsup Hr Solutions Private Limited Full time

    Responsibilities:As an Insurance Claim Resolution Expert, you will be responsible for initiating calls to insurance companies to resolve outstanding claims and follow up on claim statuses. You will also address patient inquiries regarding billing issues and provide clear explanations.**Benefits of Working with Us:**Opportunity to work with a leading provider...

  • General Manager

    3 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • Employee Relations Manager

    3 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...

  • General Manager

    3 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    AGS Health is more than a revenue cycle management company–we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue...