Ecommerce Marketplace Strategist

7 hours ago

Tiruppur, Tamil Nadu, India beBeeStrategic Full time ₹ 1,00,00,000 - ₹ 1,24,00,000
Job Description

The Strategic Account Manager (SAM) is a senior-level client-facing role responsible for managing and scaling eCommerce marketplace businesses across multiple platforms. This role combines strategy, operations, and account growth to support enterprise-level clients in achieving revenue and GMV goals.

This includes:

  • Client Relationship Management
  • Marketplace Strategy & Execution
  • Performance Optimization
  • Data-Driven Insights & Reporting
  • Account Growth & Renewal Management
  • Internal & Cross-Functional Collaboration

Key Responsibilities Include:

  • Serving as the primary point of contact for marketplace clients, ensuring strategic alignment and client satisfaction.
  • Building and maintaining strong relationships with clients, platform stakeholders, and internal cross-functional teams.
  • Leading regular strategy calls, executive touchpoints, and business reviews.
  • Defining goals around GMV, profitability, and channel diversification with clients.
  • Developing data-backed marketplace strategies aligned with industry trends and client goals.
  • Monitoring competitor performance and executing initiatives such as seasonal selling, global expansion, and fulfillment scoping (FBA, WFS).
  • Tracking and optimizing KPIs like Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.
  • Ensuring product listings, keywords, and campaign structures follow best practices for each marketplace.
  • Delivering regular performance updates and dashboards on GMV, operational health, and ad efficiency.
  • Using platform analytics to guide strategy on promotions, expansion, and budget recommendations.
  • Mitigating risks related to sales decline, compliance issues, or fulfillment disruptions.
  • Identifying upsell opportunities and leading conversations on new marketplaces, ad tools, or catalog expansion.
  • Supporting revenue retention and renewal processes by demonstrating clear ROI.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's or Master's degree in Business, Marketing, or a related field.
  • 3-9 years of experience managing eCommerce marketplace accounts (Amazon, Walmart, eBay, etc.).
  • Hands-on knowledge of retail marketplace tools and seller portals (e.g., Seller Central, Marketplace APIs).
  • Strong analytical skills; ability to translate data into clear strategies and recommendations.
  • Excellent client communication, stakeholder management, and project leadership abilities.
  • Familiarity with BI tools and other technical skills preferred.
Benefits

This role offers the opportunity to work with leading clients in the eCommerce marketplace space, develop your skills in strategy, operations, and account growth, and make a significant impact on the success of our clients.

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