Financial Services Operations Specialist
11 hours ago
We are seeking a highly skilled and experienced professional to join our team as a Financial Services Operations Specialist.
This role will involve working closely with our client partners to improve processes and controls that build capacity and scale. You will be responsible for monitoring and capturing overall data and its status from various global functional teams across our clients.
The ideal candidate will have in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. They must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology.
In addition, they must be open-minded towards inputs and views from team members and effectively lead, control, and motivate groups towards company objectives. They should also be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction.
- Independently handle clients and client calls– establish self as a valued partner
- Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
- Build domain expertise and lead from the front
- Help knowledge management endeavour by sharing process knowledge and best practices within the teams
- Strong business understanding of finance industry with special focus on capital market and derivatives
- Good with numbers and ability to derive information from data
- Excellent multi-tasking and creative problem solving skills
- Strong capabilities in PowerPoint, MS Word and MS Excel
- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
- 2 to 5.5 years of experience in handling team of minimum 10 members and has good experience and knowledge of Investment Banking Operations
- Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope
We offer a dynamic and challenging work environment where you can grow and develop your skills. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech.
We are committed to equality of opportunity and welcome applications from all qualified candidates. If you are a motivated and talented individual who is looking for a new challenge, we encourage you to apply.
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