Senior Procurement Operations Analyst

1 week ago


Gurgaon, Haryana, India Diageo Full time

Job Title: Senior Procurement Operations Analyst


Diageo is a multinational beverage company that relies on a complex network of suppliers and vendors to deliver its products to market. As a Senior Procurement Operations Analyst, you will play a critical role in ensuring that Diageo’s procurement operations run smoothly and efficiently.


Key Responsibilities:



  • Ensure timely and accurate resolution of cases received from vendors and internal Diageo employees.


  • Assist and help vendors and Diageo employees resolve queries and issues.


  • Coordinate with various teams to ensure resolution is provided in a timely manner.


  • Take complete ownership of cases and ensure key performance indicators (KPIs) are met.



Requirements:



  • University graduate with a degree in Commerce, Business Administration, or a related field.


  • 4-7 years of experience in a Service Desk role in accounting, STP, or PTP department of a large commercial organization.


  • Proficient in spoken and written English.


  • Strong communication and customer service skills.


  • Experience with Purchase to Pay SAP application.


  • Understanding of accounting, invoicing, and vendor reconciliation processes.



Work Environment:


Diageo is a dynamic and fast-paced organization that values diversity, equity, and inclusion. As a Senior Procurement Operations Analyst, you will work in a collaborative and supportive team environment with opportunities for growth and development.


Language:


English (UK)



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