Business Systems Analyst

6 days ago

Verna, Goa, India CommScope Full time

Telecommunications Expertise is required for this role at CommScope.



This is an intermediate level analyst position that will provide support for telecommunications services and mobile telecommunications services across the global network.



The Key Responsibilities of this role include:




  • Support telecommunications services across the global network: order and terminate telecom circuits and telephone lines as needed.
  • Analyze and code telecommunications invoices for payment.
  • Resolve telecommunication invoicing issues.
  • Work with vendors to maintain telecommunication services globally as needed.
  • Work with accounting to ensure invoices are paid on time.
  • Handle telecom expenses.
  • Support mobile telecommunications including responding to ServiceNow requests for devices, service or to resolve user issues.
  • Update the CommScope mobility store.
  • Work with mobility vendors to establish service, order devices and resolve user issues.
  • Analyze and code mobility invoices timely to ensure invoices are paid on time.
  • Maintain assigned inventory user tables.
  • Support infrastructure projects including submitting and tracking CARs, creating internal orders, inputting and tracking material transfer orders, submitting asset capitalization forms, assisting project managers and maintaining and handling infrastructure contracts documentation.
  • Support infrastructure financial accountability including tracking capital project financials, preparing capital forecasts and assisting in managing the infrastructure capital plan.
  • Support IT standards by performing required review of E-Requisitions or purchase requisitions as needed.
  • Document established and new internal processes.
  • Work closely with other team members to meet team goals and improve processes.
  • Recommend changes to policies, procedures, and standards to ensure conformance with IT and Company objectives.
  • Participate and assist in providing knowledge articles as necessary.
  • Take personal responsibility for attending meeting commitments and ensuring expected results are achieved.


Required Qualifications for consideration include:



A Bachelors in commerce or any other related curriculum with preferably 3+ years of relevant work experience.



The Skills Required include:




  • Strong Customer service skills.
  • Solid attention to detail.
  • Solid understanding of finance and accounting.
  • Ability to communicate, and present verbally and written, with a level of confidence and skill.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and to meet deadlines.
  • Ability to de-escalate and resolve conflict.
  • Solid understanding and ability to utilize Microsoft office suite including but not limited to email, Word, Excel, and PowerPoint.
  • Strong interpersonal and teamwork skills to facilitate interactions with users, vendors, accounting, finance, and other team members.
  • Effective spoken and written English language communication skills with ability to impart ideas in both technical and user-friendly language.
  • Ability to read, write and speak English fluently.
  • Ability to mentor team members.


You Will Excite Us If You Have:



Experience in SAP.



Experience in Calero (invoice processing tool).

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