
Travel Consultant
2 days ago
Our team is seeking an experienced Travel Specialist to join our ranks. This role requires a skilled professional with excellent customer service skills, able to work in a fast-paced environment and provide personalized travel solutions to clients.
- Key Responsibilities:
- Customer Consultation: Meet with clients to understand their travel preferences, requirements, and budgets to suggest tailored packages and services.
- Flight & Hotel Bookings: Utilize various booking systems to arrange flights, accommodations, transfers, and other travel-related services.
- Tour Packages: Design and sell customized itineraries that combine flights, accommodation, tours, and activities.
- Client Support: Provide assistance with travel-related concerns, including itinerary changes, cancellations, or rebookings.
- Visa & Documentation: Advise clients on visa requirements and assist with necessary documentation.
- Promotions & Offers: Keep clients informed about the latest travel deals, promotions, and discounts on flights, hotels, and packages.
- Sales Targets: Achieve sales targets by converting inquiries into bookings and offering upsell services such as travel insurance or car rentals.
- Post-Travel Assistance: Provide support to clients post-travel, including handling feedback and resolving any issues that arise.
- Market Research: Stay up-to-date on travel trends, new destinations, and travel products to offer competitive and relevant advice.
- Customer Relationship Management: Build and maintain relationships with repeat clients by providing personalized services and understanding their travel preferences.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of the travel industry and its products.
- Experience in sales and customer service.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
How to Apply:
- Submit your application, including a cover letter and resume.
- Available for interviews at your earliest convenience.
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