Quantum Service Support Specialist

1 week ago

Alwar, Rajasthan, India beBeeComprehensive Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Title: Quantum Service Engineer

Overview:

This role is responsible for providing comprehensive production support for FIS Quantum and Echos treasury management systems.

  • End-to-end support for FIS Quantum and Echos systems
  • Maintenance of static data within the Quantum environment
  • Troubleshooting, fixing, and authoring Enterprise Workflow Framework (EWF) in Quantum
  • Resolution of interface issues with bank statements and cashflows
  • Configuration, troubleshooting, and fix Cash Xplorer functionality
  • Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement
  • Learn internal systems to provide end-to-end support to users
  • Timely solutions to users
  • Documentation of resolution steps and knowledge base articles

Technical Operations:

  • Strong Oracle/SQL Server database expertise
  • Author and optimize SQL queries for data extraction and reporting
  • Working knowledge of the Quantum data model
  • Work with Golden Gate and Datapipelines technologies
  • Integration points between FIS systems and Oracle Fusion AGIS/GL modules

Governance & Compliance:

  • Process documentation and impact assessments
  • Quarterly Cloud Updates readiness
  • Financial data accuracy, SOX compliance, and internal control adherence
  • Participation in change management processes
Required Skills:
  • FIS Quantum and Echos system experience
  • Static data maintenance
  • Oracle/SQL Server database concepts and SQL query authoring
  • Enterprise Workflow Framework (EWF) authoring, troubleshooting, and fixing
  • Treasury process knowledge
  • Bank statement and cashflow interface familiarity
  • Cash Xplorer configuration and troubleshooting
  • Golden Gate and Datapipelines technology working knowledge
  • SOX compliance requirements understanding
  • FIS support tools experience
Key Responsibilities:
  1. Provide end-to-end support for FIS Quantum and Echos systems
  2. Maintain static data within the Quantum environment
  3. Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum
  4. Identify and resolve interface issues with bank statements and cashflows
  5. Configure, troubleshoot, and fix Cash Xplorer functionality
  6. Support core treasury processes
  7. Document resolution steps and knowledge base articles

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