Operational Excellence Specialist

1 week ago


Kolkata, West Bengal, India Tata Consultancy Services Full time

TCS is hiring an Operational Excellence Specialist at Kolkata.

Role: Enhance Business Efficiency

Skill/Domain: Supply Chain Management Expertise Required

Salary: ₹20-35 lakhs per annum (estimated)

Requirements:

• 6-10 years of experience in Delivery Excellence/Operational Excellence

• 3 years practice as Black Belt certified

• ISO 27001, ISO 20000, and CMMI experience advantageous

Job Description:

An analytical mind with a logical approach to problem-solving required.

Facilitate the implementation and assessment of Quality Management Systems including ISO and CMMi practices.

Share best practices for continuous improvement among assigned accounts.

Ensure exceptional client satisfaction ratings through delivery excellence initiatives.

Ability to work independently with minimal supervision.

Results-driven with ownership.

Required Skills/Knowledge:

• Lean Six Sigma - Project management

• Basic TQM and transactional quality management

• Excel and PowerPoint expertise



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