Operational Excellence Specialist
2 weeks ago
Job Summary: 2coms is seeking an experienced Operational Excellence Specialist to join its Central HR Team in Kolkata. As a key member of the team, you will be responsible for driving employee performance growth and ensuring alignment with company objectives.
About the Role:
- You will oversee and manage the performance management process across all departments within 2coms.
- Drive employee engagement through regular performance reviews, goal-setting sessions, and continuous feedback loops.
- Develop and implement aggressive, target-driven performance strategies in alignment with company objectives.
- Ensure accurate tracking and reporting of employee performance metrics, including ratings, KPIs, and goal completion rates.
- Collaborate with department heads and managers to ensure performance targets are understood, achievable, and effectively communicated to all employees.
- Support career progression and performance improvement plans for underperforming employees.
- Conduct regular performance analysis to identify trends, gaps, and opportunities for growth.
- Engage with employees regularly to maintain morale, provide feedback, and encourage personal development.
- Ensure transparent and fair evaluation processes, working closely with HR to resolve performance-related issues.
- Drive initiatives that enhance employee productivity, performance consistency, and overall organizational growth.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field; Sales or target-driven backgrounds are highly preferred.
- 4+ years of experience in performance management, preferably with experience in the sales or HR domain.
- Proven ability to engage with employees and influence their performance outcomes.
- Strong analytical and reporting skills to track and manage performance data effectively.
- Ability to set, monitor, and achieve aggressive performance targets.
- Excellent communication and interpersonal skills, with the ability to build strong working relationships across various departments.
- High level of initiative, with a passion for driving results and a proactive approach to problem-solving.
Salary: ₹25-30 LPA
Location: Beck Bagan Office, Kolkata
Benefits: Competitive salary package, medical benefits, and opportunities for growth and development.
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