
Process Trainer and Learning Facilitator
3 days ago
We are seeking an experienced Process Trainer to lead our training programs. In this role, you will be responsible for guiding agents within the classroom environment.
- Provide coaching and developmental feedback to trainees and make readiness recommendations.
- Utilize effective presentation and facilitation skills to deliver training programs using creative techniques and adult learning methods.
- Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities.
- Accountable for achieving individual training performance metrics and ensuring competency levels meet business standards.
Required Skills and Qualifications:
- Education: Graduate in Bpharma/Mpharma/BDS
- Relevant experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.)
- Strong communication skills, both written and verbal
- Proficient in Microsoft Office
Key Responsibilities:
- To provide coaching and developmental feedback to trainees and make readiness recommendations.
- To utilize effective presentation and facilitation skills to deliver training programs.
- To prepare and present training materials through classroom learning and hands-on demonstrations.
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