Senior Survey Quality Assurance Specialist

1 week ago


Gurgaon, Haryana, India GLG Full time

About the Position:

GLG is seeking a highly motivated and detail-oriented individual to join its Quality Review Team (Surveys) in India. As a Senior Survey Quality Assurance Specialist, you will provide dedicated support to a US-based team, working local evening hours and occasional weekends as needed.

The Quality Review Team is responsible for ensuring the quality and compliance of large survey data sets. Your primary role will be to conduct thorough reviews of survey respondent profiles, analyzing inconsistencies and escalating risks to ensure timely mitigation.

Your responsibilities will include:

  • Conducting due diligence on survey respondent profiles vs project scope, identifying and mitigating potential risks
  • Performing survey data quality reviews based on research objectives, best practices, and compliance requirements
  • Developing written communications to clients regarding updates and findings
  • Assisting with the facilitation and field management of customized surveys targeting specialized topics and populations
  • Building reports on accepted and rejected respondents, delivering findings to Project Manager colleagues within project timelines
  • Liaising with internal stakeholders, analyzing results, and communicating survey findings to identify opportunities for improving quality and efficiency
  • Managing large datasets, collecting, analyzing, and breaking down data into actionable insights

We seek applicants with a bachelor's degree or equivalent work experience in a related field. Ideal candidates will possess strong interpersonal and communication skills, proficiency in MS Office, including Excel, and the ability to multi-task and prioritize effectively.

This position offers a competitive salary of $45,000 - $55,000 per annum, commensurate with experience. Additionally, GLG provides a dynamic work environment, opportunities for career growth, and a chance to work with a diverse team of professionals.



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