Spa Operations Manager

3 weeks ago


Ganganagar North Parganas, India Westin Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled Spa Manager to join our team at Westin Hotels & Resorts. As a Spa Manager, you will be responsible for overseeing the day-to-day operations of the spa, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Spa Operations: Manage the spa's daily operations, including staff supervision, inventory management, and budgeting.
  • Guest Services: Ensure that guests receive exceptional service, respond to guest complaints, and maintain a positive guest experience.
  • Team Management: Supervise and train spa staff, provide feedback and coaching, and develop team members to achieve their full potential.
  • Business Development: Identify opportunities to drive business growth, develop and implement marketing strategies, and collaborate with other departments to achieve business objectives.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 2 years of experience in the spa industry, guest services, or a related field.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in spa software and systems.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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