Category manager

1 month ago

Ganganagar north Parganas, India Urban Company Full time

Role & Team -Urban Company India business is divided into three large verticals with several corecategories within these verticals. Each category has a self-sustaining user offering andsupply pool and is led by a business head.-Beauty verticalo Salon for women: Skin-care serviceso Salon for women: Hair, nails and make-upo Men's groomingo Spa therapy for men and womeno Treatments-Home verticalo AC and appliance repairo Cleaning and Pest controlo Electricians, Plumbers and Carpenterso Painting-Products Business (Largely B2 B sales)o Beauty & spa products: Both OEM and private labelso Water purifiers, RO filters etc.o Home solutions storeo Cleaning products The category manager is accountable for onboarding the right quality supply to ensureneed is fulfilled with the right customer experience being delivered. What you'll do: There are 3 major roles within this mandate● Onboarding the right quality supply to ensure need is fulfilled with the rightcustomer experience being delivered● Ensuring no breakage in daily operations in your city by building and retaininghigh quality supply for the category● Implementing growth and quality improvement initiatives in sync with categoryheads at central level● Improve partner experience to build a long term supply Owning above mandate will require you to do the following● Building a strong bond with service professionals in your city● Performing tight processes and SOPs in the city related to partner onboarding,service quality improvement, etc.● Getting to the depth of understanding real issues on the ground related tocustomer experience, partner onboarding, etc. and solving the same in asystematic manner● Apply communication and reasoning skills to on board the right partners to the UC platform What we need:● Eager, committed to excellence and have a consistent track record of strong performance● 1-2 years of work experience● Bachelors degree is mandatory● Ability to work in an environment that is fast paced, execution focused and is highly focused on achieving desired outcomes.● Strong reasoning and communication skills● Proactive and results-oriented attitude What can you expect:● Purpose led mission to transform life of partners while building a categorydefining company● Empowering work environment with high ownership, trust and opportunities tolearn and grow● A culture of mentorship, collaboration and innovation● A technology first mindset● Employee benefits to meet all your well being needs

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