Digital Solutions Expert

3 days ago

Gurgaon, Haryana, India beBeeITspecialist Full time ₹ 25,00,000 - ₹ 30,00,000
Job Title: IT Specialist
We are seeking a highly skilled professional to join our team as an IT Specialist. This role offers the opportunity to work with a global brand, learn and grow, and be part of a truly iconic company.

The ideal candidate will have a university degree or equivalent experience, minimum 3-5 years' experience in a similar role, profound education and experience in IT infrastructure technology with a focus on Microsoft platform, and excellent influencing skills to align and get support from parties during the implementation process.

The main responsibilities of this role include:
  • Fully complying with and acting within the Company's Digital IT Strategy and IT projects.
  • Applying and ensuring compliance to all Digital IT and IT Information Security standards and policies and rules.
  • Supporting delivery of digital IT services at the company by delivering the local part of the digital service process.
  • Implementing and delivering additional local IT services to meet local company requirements not covered by Digital IT services.
  • Strategically managing all IT assets and their lifecycles (hardware, software and service agreements), including clarification of user requests with the responsible cost unit, as well as lifecycle management of assets from their procurement via their installation at the user's site & review of settlement of accounts to the ultimate disposal of the assets. All IT assets must be registered and updated in the central IT inventory.
  • All server and network activities requiring a physical presence, for instance patching of network connections, the installation and labelling of server and network hardware in racks, the management of backup tapes.
  • Documentation of the local server and network infrastructure (floor plan, LAN structure, location specific hardware and software installations, system room).
  • Distribution of security-related software components to client computers.
  • Organization and implementation of relocations of IT workplaces & offices.
  • Response and follow-through on all user requests. Escalation to 2nd Level Support as required.
  • Local IT projects and new requirements coordinated with the assigned Technical Account Manager, involved teams in the Digital department.
  • Remote handling of employees based in different countries.
  • Smart devices management.
  • Configuration of Digital screens in the retail stores.

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