IT Operations Specialist

4 days ago


Anywhere in IndiaMultiple Locations Siro Clinpharm Pvt. Ltd. Full time

About the Role

Siro Clinpharm Pvt. Ltd. is looking for a skilled IT Operations Specialist to join our team.

Responsibilities:

  • Design and develop ServiceNow solutions to support IT operations.
  • Implement and configure ServiceNow modules, including Service Catalog, Incident Management, Problem Management, Change Management, Asset Management, and IT Operations Management.
  • Develop and maintain custom applications, workflows, and integrations using ServiceNow's platform capabilities.
  • Collaborate with business stakeholders to understand their requirements and translate them into effective ServiceNow solutions.
  • Participate in all phases of the ServiceNow implementation lifecycle, from requirements gathering and design to testing and deployment.

Requirements:

  • 5-7 years of experience in ServiceNow development and consulting.
  • Strong skills in ServiceNow core modules: Service Catalog, Flow Designer, Integration Hub, and LDAP integrations.
  • Proficient in server-side and client-side scripting (JavaScript, GlideScript).
  • Experience configuring LDAP integrations with ServiceNow.
  • ServiceNow certifications (CSA or CAD) are highly desirable.


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