IT and Network Infrastructure Specialist
4 weeks ago
At DevFinders, we are seeking a highly skilled IT and Network Specialist to join our team. As an IT and Network Specialist, you will play a critical role in designing, implementing, maintaining, and optimizing our organization's computer networks and information technology systems.
Key Responsibilities:
- Technical Support: Provide advanced technical support and troubleshooting for complex issues related to Windows and Linux operating systems.
- Cloud Solutions: Maintain and optimize cloud solutions, including Office 365, Redstor, and Barracuda infrastructure for both clients and in-house systems.
- Network Documentation: Oversee and document network schematics, ensuring that all network-related documentation is up-to-date and accurate.
- Client Collaboration: Collaborate with clients to facilitate and implement infrastructure and cloud projects, ensuring successful execution and satisfaction.
- Department Support: Act as the second-in-command to the Department Head, contributing to the growth and development of the department.
- Research and Development: Conduct research on new technologies and solutions that meet client needs and requirements, staying current with industry trends and advancements.
- Infrastructure Maintenance: Ensure that redundant systems are tested regularly and remain functional, maintaining a trusted and reliable infrastructure.
- Client Communication: Engage with clients directly, providing professional and courteous communication, both verbally and in writing.
- Flexibility: Work flexibly, including evenings and weekends as necessary, to meet client support needs.
What We Offer:
- Competitive Salary: INR 80,000 - INR 100,000 per month depending on experience
- Leave Policy: 40 days leave per year
- Dynamic Work Environment: A dynamic and supportive work environment with a diverse team of professionals.
- Remote Work: Full remote work
Requirements:
- Experience: Minimum of 3 years of experience in a 3rd line support role.
- Certification: Certification in Computer Science, Information Technology, or a similar field an advantage
- Technical Skills: Strong knowledge of Windows and Linux operating systems, virtualization technology, and cloud-based platforms.
- Network Experience: Previous experience designing and configuring network infrastructures for medium to large-scale organizations.
- Server Experience: Previous experience with server products from manufacturers like Dell, HP, or Lenovo.
- Networking Knowledge: Experience with a wide range of networking technologies, such as LAN, WAN, WLAN, VPN, and DNS.
- Networking Concepts: Sound knowledge of networking concepts, including TCP/IP, DHCP, DNS, WAN, and FTTP/FTTC.
- Router and Switch Configuration: Demonstrated understanding of router, switch, and access point configurations and diagnostics.
- Problem-Solving Skills: Excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
- Communication Skills: Strong communication skills, both verbal and written, with the ability to interact with clients in a professional and courteous manner.
- Flexibility: A willingness to work flexible hours, including weekends and evenings, to provide support to clients as needed.
- Certifications: Certifications such as MCSE, CCNA, or ITIL are highly desirable.
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