
Senior IAM Specialist
2 weeks ago
As a SailPoint Consultant, you will be responsible for supporting and enhancing our Identity and Access Management (IAM) platform. You will work on resolving Level 2 support tickets, implementing minor enhancements, and ensuring smooth day-to-day operations.
The role involves troubleshooting and resolving issues with the IAM platform, developing and maintaining workflows, rules, and connectors, as well as collaborating with Level 3 teams for escalations and complex problem resolution.
- Troubleshoot and resolve IAM issues: Handle L2 support tickets, troubleshoot, and resolve SailPoint IdentityIQ issues.
- Develop and maintain IAM components: Develop, modify, and maintain SailPoint workflows, rules, and connectors.
- Monitor IAM performance: Monitor IAM platform performance and perform routine health checks.
Additionally, you will be responsible for user provisioning, de-provisioning, and access reviews, as well as maintaining documentation for configurations, processes, and fixes.
Requirements and QualificationsTo be successful in this role, you will need to have 3 plus years of hands-on experience with SailPoint IdentityIQ development and operations. You should also have proficiency in Java, Beanshell, XML, and SailPoint APIs.
- Hands-on experience: 3 plus years of hands-on experience with SailPoint IdentityIQ development and operations.
- Proficiency in programming languages: Proficiency in Java, Beanshell, XML, and SailPoint APIs.
- Experience in IAM operations: Experience in IAM operations, including incident, change, and problem management.
- Strong analytical skills: Strong analytical and troubleshooting skills.
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