Telecommunications Sales Leadership Role
4 weeks ago
- Collaborate with sales managers to devise and execute telesales strategies.
- Provide training and guidance to junior telesales staff.
- Develop and implement sales scripts and customer response materials.
- Implement sales strategies and techniques.
- Manage the telesales team and support junior staff in their growth.
- Monitor the performance of the sales team and identify areas for improvement.
- Establish weekly and monthly sales targets for the team.
- Maintain and nurture customer relationships.
- Respond to escalated customer complaints and resolve issues efficiently.
- Present sales reports to stakeholders, highlighting key findings and recommendations.
- Bachelor's degree in a field such as marketing, human services, or related.
- Proven experience working as a telesales manager.
- Experience in telesales is highly desirable.
- Strong leadership and sales skills.
- Ability to multitask and prioritize tasks effectively.
- Excellent verbal and written communication skills.
- Capacity to work well under pressure and meet deadlines.
- Ability to create and present reports.
- Strong organizational and time management skills.
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